POSITION: Technical Writer
TYPE: Full-time
JOB POSTED: August 2020

Come join our highly skilled and diverse staff of engineering, program management, planning, economic development, and policy professionals, all committed to delivering excellence and creative solutions to every project across the major disciplines. Founded in 1976, Waggoner has become more than an engineering firm. Our solutions are developed through a culture of integrity, service, and creativity for the benefit of our clients.

Our fast-growing civil engineering firm is seeking an experienced Technical Writer to join our team.  Waggoner Engineering, Inc. is an industry leader and the driving force behind this success is our unwavering belief in clear and effective communication. We’re searching for an experienced technical writer to join our team and help take our client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as AEC (architecture, engineering, and construction), computer science, or manufacturing. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.


The following are the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Develop comprehensive documentation that meets organizational standards in narrative and graphic design
  • Obtain a deep understanding of services to translate complex information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience
  • Evaluate current content and develop innovative approaches for improvement


  • Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write responses to requests for proposals, procedure manuals, technical specifications, and process documentation
  • Collaborate with internal teams and partners, including engineers, project managers, clients, and designers on documentation and visual comps and provide input from an information perspective
  • Collaborate with other authors and help lead others in upholding brand standards
  • Manage multiple projects with ease and help guide other authors as needed, setting stakeholder expectations, prioritizing own work, and working individually and collaborating across teams
  • Audits and evaluates existing content, and recommends changes/rewrite to meet brand guidelines and content standards.


  • Bachelor’s degree in Journalism, Mass Communications, or English with emphasis on technical writing
  • 3 years’ industry experience as an effective technical writer
  • Possess knowledge of commonly-used concepts, practices, and procedures within the civil engineering and public works fields
  • Proven ability to quickly learn and understand complex topics
  • Must be able to work independently and independently monitor work progress
  • Must have the ability to translate highly technical information
  • Work experience must show strong attention to detail
  • Previous experience writing responses to requests for proposals (RFP), technical white papers, and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Experience with Adobe InDesign and Illustrator
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Experience with CRM


  • Experience writing government regulation documents


  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employer Paid Group Life Insurance
  • Paid Time Off
  • Holidays
  • Professional Development Assistance
  • Relocation Assistance
  • On-Site Gym
  • Other

Waggoner Engineering is an Equal Opportunity Employer


Send your resume to Tracy Osborn